Tech Support
Are you having trouble with your computer? Cell phone? TV? I can help. Not only that, but I’ll make things easier and more affordable for you.
Computer Support
Here are just a few of the things I can help you with:
- Computer running slowly
- Virus infections
- Upgrading to a newer computer
- Transferring files between computers
- Teaching you how to use your computer/software
- Buying a new computer
- Setting up home/business networking
- Making your network wireless
- I can work with Macs, PCs, and Chromebooks
Portable Devices/Cell Phones
Devices are getting smaller and smaller, but the headaches they can cause are becoming bigger and bigger! Let me help reduce the headaches. I can help you with:
- Getting a new cell phone
- Transferring your landline to a cell phone
- Setting up your new phone/tablet
- Showing you how to use your new device
- Installing apps and games
TVs & Home Theatres
In addition to the little screens, I can help you with your big ones:
- Purchasing a new TV/home theatre
- Setting up the TV and new components
- Getting your computer hooked up to the TV
- Setting up set-top boxes like Apple TV
- Programming your PVR
Phone Systems
More and more, people are switching from landlines to cell phones. But many people still need landlines—especially businesses and larger homes!
As the big telecom companies (like Bell Canada) continue to raise prices on landline services, is there any way of getting a landline phone that doesn’t cost an arm and a leg? There certainly is.
Over the past 15 years or so, VoIP (Voice over Internet Protocol) has risen in popularity. The reliability and quality of VoIP services now rival those of landline-based services, but at a fraction of the cost. Yes, a fraction. (I helped one company reduce their monthly phone bill from $300 to under $15 by switching to VoIP!)
You can move your existing phone number over to a VoIP service, and you will continue to make and receive phone calls exactly as you did before—with a regular phone. You’ll simply experience better quality and spend much less money than ever before. And yes, you’ll be able to call 911 just as you do with a landline.
There are many different options available for setting up new VoIP systems and for transitioning existing landline services over to VoIP. I can help walk you through those options and set up a transition plan for you that makes sense financially.
Rates
In-Person Support Sessions: $200, which includes up to 2 hours of work. Additional time is billed at $75/hour. Travel time is included in the base rate.
Remote/Online Support: Billed at $75/hour, with a 30-minute minimum charge.
All fees are subject to HST.
I can make on-site visits anywhere in the Greater Toronto Area, and I accept cash, credit card, cheque, or email transfer.